Facebook and Instagram appear to be partially down for some users around the world today. While you can open both platforms, it looks like you can’t send or receive messages on either platform, and you can’t post new content either.
We tested multiple accounts at The Verge, and found that Messenger couldn’t load at all on desktop, although the mobile app was working. Instagram was worse: posts weren’t loading, Instagram Stories were down, and direct messages and the button to post new content were also not working. Facebook’s ad section was not functioning either, and it led to an internal error when you tried to buy an ad.
About an hour after users noted the outage, Facebook responded on Twitter:
We’re aware that some people are currently having trouble accessing the Facebook family of apps. We’re working to resolve the issue as soon as possible.
— Facebook (@facebook) March 13, 2019
According to DownDetector, it looks like the outages are mainly in New England; Texas; Seattle, Washington; parts of Latin America, including Peru; the UK; India; and the Philippines. Users have written in from Canada and Las Vegas to note outages there as well. We’ve reached out to Facebook and Instagram to learn more.
The only major Facebook property that was working through all of this was WhatsApp.
Makena Kelly and Esther Cohen contributed to this report.
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